Return & Refund Policy
At Flight School Clothing, we strive to deliver high-quality custom printed products that meet your expectations. We offer a return and refund policy for unworn and unwashed items within [number] days of purchase, with some exceptions.
Please note: Due to the custom nature of our products, we are unable to accept returns or offer refunds on print-ready artwork that you provide.
What can be returned?
- Stock items (non-custom printed clothing or accessories)
- Custom printed items with defects in materials or workmanship (errors on our part)
What cannot be returned?
- Custom printed items with artwork provided by the customer
- Items that have been worn or washed
- Items purchased more than 2 days ago
Return Process:
- Contact us within 2 days of receiving your order to initiate a return. Please include your order number and a brief explanation of the reason for return.
- Once approved, we will provide you with a return shipping label.
- Pack the item(s) securely in the original packaging, if possible.
- Ship the return using the provided label.
Refunds:
- Upon receipt and inspection of the returned item(s), we will issue a full refund for the purchase price, minus any original shipping costs.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow [number] business days for your refund to be processed.
Exchanges:
We currently do not offer exchanges. If you received an incorrect or defective item, please follow the return process outlined above for a full refund. You can then place a new order for the correct item.
We appreciate your understanding!
If you have any questions about our return and refund policy, please don’t hesitate to contact us.